Harvestapp unplanned downtime

Incident Report for Harvest

Resolved

This incident has been resolved and the root caused fixed. There was no data loss. We apologize for the unavailability of our service.

Posted Jul 18, 2024 - 21:22 UTC

Monitoring

A fix has been implemented and we're monitoring the results. Everything looks to be back to normal.

Posted Jul 18, 2024 - 20:55 UTC

Identified

The issue has been identified with our database topology, and we are working on a fix.

Posted Jul 18, 2024 - 20:33 UTC

Investigating

We are currently investigating an active issue. We'll have details in a few minutes

Posted Jul 18, 2024 - 20:09 UTC

This incident affected: Forecast Application, Harvest Activity Log, Harvest Application and API, Harvest Background Jobs, Harvest Email Service, Harvest Mobile, and Harvest Third Party Integrations.